rj777 Privacy Policy – Our Commitment to Protecting Your Data

Rj777 (referred to herein as "we" or "the Platform") operates an online betting and gaming service for users in Bangladesh. This Privacy Policy explains how we collect members' personal data, the purposes for which it is used, and the measures we take to keep it secure.

This policy applies to the rj777 website, mobile version, and all related services. By using our platform, you consent to the collection and use of your data as described in this Privacy Policy.

Rj777 believes that building a secure digital environment requires the highest level of responsibility toward members' data. That's why we define the purpose of any data collection before it takes place — and that data is never used beyond its stated purpose.

Collecting certain information is essential for rj777 to provide its services. The different data categories and how they are collected are detailed below.

Information Provided Directly (by the member)

• Registration details: Full name, mobile number, date of birth, and preferred username.
• Identity Verification (KYC): A copy of your national ID or passport, along with proof of address. This information is used to confirm your identity and age.
• Payment Information: bKash, Nagad, or Rocket numbers. Full credit or debit card numbers are never stored – only the last four digits are kept, with the rest encrypted.
• Contact details: Email address (if provided) and the content of support chat conversations.

Automatically Collected Information

• Device Information: Device type, operating system, browser type and version. This information is used to ensure platform compatibility.
• IP address: The device IP address is logged at each session. This helps with security verification and fraud prevention.
• Usage Data: Anonymous usage data — such as time spent on each page, which matches you placed bets on, and when you were active — is used to improve the platform.
• Transaction History: Records of all deposits, withdrawals, and bets are retained. These are needed for dispute resolution and account verification.

Rj777 uses member information only for specific, legitimate purposes — never for anything beyond that.

Service Delivery & Operations

• To create, manage, and verify your account.
• To process deposits and withdrawals.
• To settle betting results and confirm payouts.
• To provide support via live chat and email.
• To manage bonuses and promotional offers.

Security & Fraud Prevention

• IP addresses and device information are analyzed to detect multiple accounts or suspicious activity.
• Transactions are monitored to ensure compliance with anti-money laundering (AML) policies.
• Any suspicious login attempts on your account are detected and you are alerted immediately.

Platform Development

By analyzing anonymous usage data, we identify which features are most useful to our members. This information is used to improve rj777's page design, loading speed, and feature updates. No personally identifiable information is ever used in this process.

Communication & Notifications

Only important account notifications — such as payment confirmations, security alerts, and terms updates — are sent to your registered mobile number or email. Consent for promotional SMS or emails is obtained separately, and members can opt out at any time.

Rj777 does not sell members' personal data to any third party. However, in certain limited circumstances, sharing specific information may be necessary.

Service Provider Partners

We work with trusted technology partners to operate the platform — including payment gateways, cloud hosting providers, and live sports data suppliers. These partners receive only the data necessary for their specific services and are contractually bound to comply with our Privacy Policy.

Legal Obligations

• Where required to provide information in compliance with Bangladeshi law or government directives.
• Upon a court order or a lawful request from an investigative authority.
• Where financial information must be submitted in compliance with anti-money laundering regulations.

What Is Never Shared

• Any data to advertising or marketing companies.
• No data is shared with data brokers or information traders.
• A member's betting history shared with any other betting operator.
• Your identity or financial information directly to any individual.

Rj777 follows the highest industry standards in data protection. The main security layers are detailed below.

Rj777 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may prevent certain rj777 features from working properly. Disabling analytics cookies will not affect any core services.

Every rj777 member has a number of important rights regarding their personal data. Below is an overview of these rights and how to exercise them.

Rj777 retains data only for as long as necessary. All data is retained while an account remains active. Following account closure, different categories of data are subject to different retention periods.

• Registration & Identity Information: Up to 5 years after account closure, as required by law.
• Transaction Records (Deposits/Withdrawals): 7 years after account closure, in compliance with financial regulatory requirements.
• Betting history: 2 years after account closure. For dispute resolution purposes.
• Support chat logs: Up to 1 year. For service improvement and reference purposes.
• Usage & Analytics Data: Anonymized and retained for up to 2 years.

Once the retention period expires, your data is either permanently and securely deleted or anonymized in a way that makes it impossible to identify you.

Rj777's services are intended exclusively for individuals aged 18 and above. We take special precautions to protect the privacy of minors.

• NDate of birth is verified at the time of registration, and applicants under the age of 18 are automatically rejected.
• During the KYC process, your age is verified a second time using your National ID Card.
• If any minor's data is collected inadvertently, it will be deleted immediately upon detection and the associated account will be closed.
• If a parent or guardian suspects that their child's data is held on the platform, please contact support@rj777.click — we will treat the matter as a priority.

How You Will Be Notified of Policy Changes

Rj777 reviews and updates this Privacy Policy on a regular basis. For minor changes, the "Last Updated" date at the top of the page will be revised. For significant changes, registered users will be notified via mobile or email at least 30 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the changes, you have the option to close your account.

Privacy Contact

• Email: support@rj777.click
• Write your message: "Privacy Request"
• Live Chat: Available on the platform 24/7
• Response Time: Within 72 hours (on business days)